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September

13.09.16

Ahead of the game - "We only have praise and thanks..."

Here at Beadnall Copley, we love to see a good job well done. And hearing how we make a difference to the lives of our clients makes our work even more satisfying.

So we'd like to say a big thank you to Mr and Mrs Mackintosh for the kind words they sent us this month (below). We're extremely proud of the great service we provide, and we're delighted that you were so impressed. It's been a pleasure working with you.
 
"Like many people looking to sell their house, we invited three estate agents to value ours and outline how they’d go about marketing it. It became apparent, very quickly, that there was something slightly different with Beadnall Copley. Firstly, the tenacity of the team to gain our instruction in the first place; and secondly, the time and effort they spent really looking at the property from all angles. This impressive consultation was the backbone to the ongoing service we would receive.
 
When we were presented with the valuation, it was explained in explicit detail how they had come to that price, supported by a comprehensive and thoroughly strategic approach for how to market it. This all sounded great but could they put the ‘talk’ into practice? Well, yes!
 
It took only four weeks to agree the sale of our house, and the team at Beadnall Copley were visible to us every single day. Whether it be a friendly update on progress or the suggestion of a subtle change in strategy, the team were in reassuring dialogue throughout the process. However, it didn’t stop there. Once our sale was agreed (subject to contract), this is where we truly saw the service step up a gear. Our sale was a complex one, but that didn’t hinder Beadnall Copley, who were making calls to all relevant parties and updating us every step of the way. It truly felt like we were their only customer!
 
We would recommend Beadnall Copley, unreservedly, to anyone who wants to sell their house. The service, from beginning to end, was seamless and unwavering. Their approach to valuing and marketing our property was significantly more focused and strategic than any other agents we met. But most importantly, they delivered on their promises and helped us move to our dream home, stress free. 
 
We only have praise and thanks for Daryll, Julie and the wider team. In an industry marred with poor service, Beadnall Copley really do buck the trend…significantly."
 
Mr and Mrs Mackintosh, Killinghall
 
If you'd like to talk to us about your property journey, get in touch. You'll find our contact details here
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